Search our Frequently Asked Questions

Smitten Kitten’s Degraves Street store closed down in March 2011 when the owner-operator became pregnant with her second child and moved back to New Zealand to be closer to the family.

Smitten Kitten now operates online only. We do plan to re-open in both Melbourne and New Zealand once full-time work becomes an option again/when the children have become more independent.

Smitten Kitten is now based in Christchurch, New Zealand. A large number of our customers are still Melbourne based, which is why we have kept the business as a trans-Tasman operation.

Sales are currently being sent from Christchurch, New Zealand. There are times they are sent from Melbourne, depending on season/distributors.

Credit Card

We accept bank debit & credit card payments from both Visa and Mastercard through our secure Payment Express gateway.

Amex

You can pay by Amex by using our PayPal payment option – you don’t need to have a PayPal account to pay with Amex.

PayPal 

We accept payments via PayPal.

Laybuy 

Laybuy is available as a payment option at the checkout. This is available for NZ customers only.

Afterpay

Afterpay is available as a payment option at the check out. This is available for Australian or New Zealand customers only.

All of the above payment options are available at the check out.